Quality is always job 1
Quality management is the act of overseeing different activities and tasks within an organization to ensure that products and services offered, as well as the means used to provide them, are consistent. It helps to achieve and maintain a desired level of quality within the organization.
Quality Planning
Quality planning is the process of identifying the quality standards relevant to the project and deciding how to meet them.
Quality planning refers specifically to the actions of the project management team and or the project management team leader to engage in the action of establishing and conducting a process for the purposes of identifying and determining exactly which standards of quality are in fact relevant to the project as a whole, and also in making an effective determination as to how to satisfy them. The concept of quality refers specifically to the degree or amount toward which an inherent or embedded number of traits fulfills a number of predetermined requirements that have been deemed necessary
Quality Improvement
The purposeful change of a process to improve the confidence or reliability of the outcome.
The primary purpose of a quality improvement program is to ensure that organizations produce deliverables according to high standards of efficiency, cost optimization, and quality control.
Standardization should deliver win-win outcomes for both companies and customers. Ultimately, quality improvement is a continuous process that looks to change the various components of processes and systems.
Some companies choose to improve one process at a time, while others focus on making several changes at once. Regardless, effective quality improvement plans share several traits—they are:
- Data-Driven: Management commits to continuous data collection to inform their recommendations for changes. Having access to the “right data” at the “right time” is essential for maintaining forward momentum in the “right direction.” Modern, cloud-based software platforms like MaintainX streamline the process by storing, cataloging, and converting data into meaningful insights.
- Process-Focused: Management focuses on optimizing processes, not proficiencies. Instead of focusing on how Jane might increase her skill sets, management focuses on streamlining her workflow to produce higher-quality deliverables in less time.
- Co-Created: With that said, Management seeks feedback from workers like Jane to better understand her unique challenges in completing specific tasks. Collaborative process design leads to realistic changes that tend to stick better than vacuum-generated ones.
Quality Control
The continuing effort to uphold a process’s integrity and reliability in achieving an outcome.
Quality control (QC) is a process through which a business seeks to ensure that product quality is maintained or improved. Quality control requires the company to create an environment where management and employees strive for perfection. This is done by training personnel, creating benchmarks for product quality, and testing products to check for statistically significant variations.
A significant aspect of quality control is the establishment of well-defined controls. These controls help standardize both production and reactions to quality issues. Limiting room for error by specifying which production activities are to be completed by which personnel reduces the chance that employees will be involved in tasks for which they do not have adequate training.
Quality Assurance
The systematic or planned actions necessary to offer sufficient reliability so that a particular service or product will meet the specified requirements
ISO 9001 Overview
World Quality Standards
Level 5 Course in Quality Management
This level 5 course is an introduction to workplace quality management compliant with ISO 9001:2015 standard and how it can be used to develop and improve quality management systems.
This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.
Description
This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented.
On completion of the course we expect delegates to be able to:
- Describe the purpose of a quality management system with relevance to the 7 principles of quality management
- Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004
- Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system
Course content
- Background to Quality Assurance
- Setting quality objectives
- The ISO 9001:2015 series standards
- Measurement and analysis
- Process Approach
- Continual improvement
- The 7 quality management principles
- Organisational Context
- ISO 9001 clause requirements
- Risk based thinking
What are the benefits
Attendance will enable delegates to:
- Decide how best to develop the Quality Management Systems of their organisation
- Add to their quality management career credentials
- Understand the relevance of quality standards to their organisation
- Be able to set quality objectives.
- Demonstrate the competitive benefits of quality standards to their own and other organisations
Who is this course for?
- Those interested in the latest version of ISO 9001 and how it works
- Anyone involved in the planning, implementing, maintaining, supervising, or auditing of an ISO 9001:2015 QMS
- Anyone with an interest in quality management systems
- Those starting their career in quality management
© 2023 Applied Nova Academy LTD. Registered In England and Wales at 5 Brayford Square, London E1 0SG
Company registration number 14664140. All rights reserved. Registered with the Information Commissioners Office reference number C1454455
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details and accept the service to view the translations.